ZOHO CLOUD COMPUTING

Zoho CRM

Sales Force Automation
Zoho CRM's Sales Force automation empowers you to track all business opportunities and close more deals in less time. Additionally, you can effectively utilize the existing customer data for future up-selling & cross-selling opportunities.

Marketing Automation
With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can also measure the performance and effectiveness of campaigns.

Customer Support & Service
Zoho CRM Cases and Solutions allows you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.

Inventory Management
Zoho CRM Inventory Management allows you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.

CRM Analytics
With the Zoho CRM - Reports & Dashboards you can easily visualize comparisons, patterns, and trends in CRM data and schedule reports to the specified users including non-Zoho CRM users. Additionally, you can share reports and dashboards with colleagues.

Workflow Management
Workflow Management automates your sales, marketing and support processes. You can also assign or transfer customer records between users according to a set of predefined rules.

Role-based Security
With the Zoho CRM enterprise-class security, you can control the access rights of users while working with CRM data and modules. The Role-based security also includes Profiles, Roles, Data Sharing Rules, Field-level security, and Groups.

Developer API for Third-party Integration
With the Zoho CRM API, you can extract CRM data in XML or JSON format and develop new applications or integrate with third-party business applications. As the API is independent of programming languages, you can develop applications in any language.

CRM with Email
Zoho Mail add-on for CRM helps you to automatically track the e-mail conversations you've had with your customers. You don't need to CC: anyone or forward your e-mails to a particular address. You can also control the sharing of e-mails with your colleagues.

Zoho CRM Plug-ins
With the Plug-in for Microsoft Outlook you can synchronize customer contacts, calendar, tasks and emails with Zoho CRM. Where as with Plug-in for Microsoft Office you can create Mail merge documents for customer contacts.

Zoho Projects

Beyond planning.... get your projects done
Zoho Projects goes beyond just planning and graphs, and helps people work together to get their projects done.

Planning
Planning your projects is easy with the built-in tools for setting milestones, tasks, dependencies or import your Microsoft Project files.

Part of Zoho
Zoho Projects is part of the Zoho family of products. Zoho has a comprehensive portfolio of 20+ applications you can use with, or in addition to, Zoho Projects to work smarter.

Reporting
With Zoho Projects you can track and report exactly how much time you're spending on what tasks for which clients.

Value for money
You should not have to pay an arm-and-a-leg for great software. Zoho Projects even gives you one free project with unlimited users, no strings attached.

Zoho Meeting

Online Meetings
Meet your remote customers online, connect instantly and share presentations at anytime anywhere.

Remote Support
Provide quick and secure online remote support to your customers. Minimize downtime with maximized productivity.

Web Conferencing
Host web meeting sessions, Web conference, share desktop, collaborate with others and reach more people instantly.

Embed Meeting
Integrate online meetings in webpage and conduct online training sessions or product demo from your website.

Desktop Meeting Plugin
Join new or existing sessions using the desktop Meeting Plugin. Also, resume previous meeting session with one click.

Multiple Meeting Viewers
Choose suitable Meeting viewer (ActiveX, Java or Flash) to join sessions from your favorite browser and meet conveniently.